Raise a Complaint
Something not working the way it should? Tell me — it gets a tracked reference number and my personal attention, not a black hole.
Submit
Share the details below. You get an instant reference number to track the complaint.
Acknowledge
I confirm receipt personally within one business day.
Investigate
I reproduce and diagnose the issue myself, keeping you updated as work progresses.
Resolve
We confirm the fix together, close the complaint and I share a written summary.
Tell me what went wrong
Every complaint gets a reference number and my personal attention. Fields marked with * are required.
Response commitments
- Acknowledgement1 business day
- First status update2 business days
- Resolution target7 business days
- Urgent site-down issuesSame-day response
Escalation
Unhappy with how a complaint is handled? Escalate it — every case is reviewed end to end by me personally.
Saikat Roy — Saikat's World
Reach me directly
Barasat · West Bengal, India
Barasat, North 24 Parganas
West Bengal, India
Working with clients worldwide — remote-first
For formal policy grievances, see our Privacy Policy and Terms & Conditions.